mb1 wrote:I don't understand why people are putting up with this crap with patches etc when Section 75 and maybe a further email to the ombudsman is all you need. That's what the law is there for! We bought a lemon.
Everyone got their kit from different sources. And everyone has different ideas of how they want to handle things.
Those with official purchases from the only three official sellers of Amazon and John Lewis seem to have the easiest solution. I assume Play.com is just as simple.
Other people are happy to chase their credit card companies.
But do remember that some of us got boxes half price. Or from Ebay. As a £150 half price box I am happy to hack my box. In fact, I get a perverse enjoyment out of hacking my box. I'm learning a lot in the process. I'd rather have the mad beast I know than starting again with a bigger layout of cash on a new device. (But then, TV is not important to me. Comically don't watch that much of it. So missing the odd recording is not life or death to me. I don't have a wife who will shout at me for missing Eastenders)
True, I have been tempted by the thought of seeing this Amazon post to cash in my original box for its £150 and then just run with the boxes I have grabbed from EBay for silly money. But I doubt I'll follow that through.
It's all about choice.
Everyone is different with different needs and expectations.
@mb1: a cheeky question maybe, but where did your box come from? One of the official three resellers? Or an alternate source? Just curious why you are directly into the CC route. (I'd be amazed if any CC company can get out of this one as this box is clearly a duffer in so many ways unless you are happy to hack it)
No one on this forum has ever worked for 3View CE Ltd, we've no association with that dead company. We just own boxes like you. We're a band of hackers trying to get the hardware we have paid for to work. We are doing this for free in our spare time